WhatsApp Business API:now available for all plans
AI Agents Update:smarter responses with knowledge base integration
New Feature:automated appointment booking across all channels
Pricing guide:how Meta bills delivered WhatsApp templates
HueChat Enterprise:plans for growing teams
WhatsApp Business API:now available for all plans
AI Agents Update:smarter responses with knowledge base integration
New Feature:automated appointment booking across all channels
Pricing guide:how Meta bills delivered WhatsApp templates
HueChat Enterprise:plans for growing teams
Features
Unified InboxAI AgentsTeam CollaborationAnalytics Leads & pipelinesCustomer CDPFormsAppointments
Channels
WhatsAppMessengerEmailLive Chat InstagramTikTok
Industries
RetailHealthcareEducationAutomotive
Resources
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All features

THE HUECHAT WORKSPACE HueChat Enterprise

More involved customer journeys, in one shared workspace.

Connect your team’s conversations and customer context with forms and appointments. Shape the plan around the workflow, people and configuration your business needs.

Plan availability

HueChat Enterprise
Example business

Let’s make your visit personal

What can we help you with?
A product consultation
Your preferred contact channel
WhatsApp
Continue to available times

Before the meeting: collect preferences with a form.

Product scene · example interfaceThis interface uses example data. Nothing is sent, booked or charged.

HueChat Enterprise

Built for the work behind the conversation

01

Collect useful details before the conversation moves on

Forms help your team gather structured information and feedback. Review responses in the customer workflow and use eligible consent-based profile mapping.

02

Make appointments part of the relationship

Coordinate services, resources and available times alongside customer context. Keep booking progress visible to the people handling the enquiry.

03

Agree the scope before committing

Discuss team capacity, contacts, integrations and the features your process needs. Confirm the commercial terms and separately priced usage before purchase.

How it fits into your day

An enquiry becomes a prepared appointment

Workflow · example data, not a customer result

  1. 01

    The team receives the enquiry and reviews the customer’s existing context.

  2. 02

    A published form collects the details needed for a useful consultation.

  3. 03

    The team arranges an available appointment and keeps the information connected.

Choose the right plan

Plan availability

Availability depends on your plan and workspace setup. Compare plans to see what each plan includes.

Compare plans

A few useful details

Which plans include forms and appointments?

Availability depends on your plan and workspace setup. Compare plans to see what each plan includes, and talk to our team about your Enterprise requirements.

Does an Enterprise subscription include every provider charge?

No. Meta messaging fees and other separately priced usage remain separate unless a specific commercial agreement explicitly includes them.

See how this could work for your team.

Walk through your channels, customer journey and plan requirements with HueChat.