WhatsApp Business API:now available for all plans
AI Agents Update:smarter responses with knowledge base integration
New Feature:automated appointment booking across all channels
Pricing guide:how Meta bills delivered WhatsApp templates
HueChat Enterprise:plans for growing teams
WhatsApp Business API:now available for all plans
AI Agents Update:smarter responses with knowledge base integration
New Feature:automated appointment booking across all channels
Pricing guide:how Meta bills delivered WhatsApp templates
HueChat Enterprise:plans for growing teams
Features
Unified InboxAI AgentsTeam CollaborationAnalytics Leads & pipelinesCustomer CDPFormsAppointments
Channels
WhatsAppMessengerEmailLive Chat InstagramTikTok
Industries
RetailHealthcareEducationAutomotive
Resources
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Start a useful consultation before the meeting.

Bring enquiry qualification, customer details and appointment coordination into one journey.

Example data

A practical workflow

Shared inboxExample data
SA
Sara AhmedProfessional services
The everyday challenge

A new client describes a need in a message. The specialist needs that background before offering a useful consultation.

Assigned to meSara Ahmed
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The details that make the next step useful

Give the specialist the enquiry, relevant form answers and appointment details before the client joins.

A fictional workflow example, not a customer endorsement or measured result. Product screens contain example data.

The everyday challenge

A new client describes a need in a message. The specialist needs that background before offering a useful consultation.

Customer profile

Professional services

  • Connect customer details and conversation history
  • Create customer segments on eligible plans
  • Keep preferences close to every outreach decision

What a connected workflow changes

The specialist begins with the client’s context, while the team has a shared record of the agreed next step.

Tools for this journey

Unified inbox

WhatsApp, Instagram, Messenger, TikTok, email and live chat. One place for the team to respond.

Explore feature

Forms

Collect the right details before your team takes the next step.

Explore feature

Appointments

Turn an enquiry into a scheduled visit, consultation or service.

Explore feature

Keep exploring