From a vehicle enquiry to a planned visit.
Help sales and service teams share the customer context that makes the next conversation useful.
Example data
A practical workflow
A customer asks about a vehicle, then a showroom visit, then a service question. Each handoff needs the details already shared.
The details that make the next step useful
Keep vehicle interest or service needs with the owner of the enquiry, then track the agreed visit and operational progress.
A fictional workflow example, not a customer endorsement or measured result. Product screens contain example data.
The everyday challenge
A customer asks about a vehicle, then a showroom visit, then a service question. Each handoff needs the details already shared.
Customer profile
Automotive
- Connect customer details and conversation history
- Create customer segments on eligible plans
- Keep preferences close to every outreach decision
What a connected workflow changes
Sales and service can work from the conversation history. Vehicle inventory and other external systems require their own configured integrations.
Tools for this journey
Unified inbox
WhatsApp, Instagram, Messenger, TikTok, email and live chat. One place for the team to respond.
Explore feature