Set up your real availability
Define services and bookable people, rooms or resources. Availability rules, exceptions and buffers help the schedule reflect how your business operates.
All features
Appointments · Plan availability
Move from an enquiry to a well-organized booking.
Keep services, resources and availability in the customer workspace. Coordinate bookings with the relevant profile and conversation close at hand.
APPOINTMENT JOURNEY
From the first booking to the next conversation.
Explore one fictional service appointment across the calendar, conversation and attendance record. Every action is local to this example.
Paused · explore each stepFictional example. No booking or message is created.
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Turn a conversation into a reserved time.
Bring services, resources, availability and buffers together in one shared appointment record.
Service calendarExample availability
Mon12
Tue13
Wed14
Thu15
Fri16
10:30 AM
Service consultationTime reserved · 30 minutes
A buffer keeps the next booking clear.
Sample customer
Can I book a morning consultation?
Service team
Here is a sample 30-minute appointment with the service team.
Availability depends on your plan. Automation requires setup, consent and eligible channels; provider charges may apply.
Motion is reduced. Use the step controls to explore.
Built for the work behind the conversation
Keep bookings connected
Link appointments to the customer and relevant conversation. Native conflict checks help prevent overlapping reservations for the same resource.
Manage what happens around the visit
Track booking status, rescheduling and operational progress. Configured reminders and reporting can support follow-up, subject to channel setup, plan access and usage charges.
Choose the right plan
Plan availability
Availability depends on your plan and workspace setup. Compare plans to see what each plan includes.
Compare plansA few useful details
Which plans include appointments?
Availability depends on your plan and workspace setup. Compare plans to see what each plan includes.
Does scheduling work identically for every industry?
No. The selected business module determines the booking model. Time-slot services and interval reservations differ; this is not a hotel pricing engine or a group-class capacity system.
Can I choose when appointment reminders are sent?
Help customers prepare with reminders before or after an appointment, at a set time the previous day, or a custom number of minutes from it; choose the booking statuses and bookable people or rooms they apply to. WhatsApp reminders require an active inbox and an approved Utility template. “Sent” means the provider accepted the message, not that the customer received it.
See how this could work for your team.
Walk through your channels, customer journey and plan requirements with HueChat.