Capture the source of the interest
Lead records can represent enquiries from your supported channels, website, forms, appointments or imports. Keep the source close when reviewing the opportunity.
THE HUECHAT WORKSPACE Leads and pipelines
Keep incoming opportunities from disappearing into conversation history. Organize leads by stage, preserve their source and guide the team toward a clear follow-up.
Plan availability
Leads and pipelines
Lead records can represent enquiries from your supported channels, website, forms, appointments or imports. Keep the source close when reviewing the opportunity.
Use a shared board and qualification states to show progress. Ownership and next actions make it easier to see who should follow up.
Convert a qualified lead into a deal when the opportunity is ready. Keep the customer and conversation context connected to the sales process.
How it fits into your day
Workflow · example data, not a customer result
Record the enquiry and its source, then assign a team member.
Clarify the customer’s requirements and update the lead’s stage and next action.
Convert the qualified opportunity into a deal with the context attached.
Choose the right plan
Availability depends on your plan and workspace setup. Channel permissions and provider eligibility also apply. Compare plans to see what each plan includes.
Compare plansA profile describes the customer relationship. A lead tracks an opportunity, its source, qualification and follow-up; the records can be connected.
Sales Leads requires its own plan entitlement together with Deals. Its availability should be confirmed in the published comparison.
Walk through your channels, customer journey and plan requirements with HueChat.